Auto Recycler Growth Strategy: The 12-Month Roadmap For Independent Yards To Scale

Infographic showing an auto recycler growth strategy with a 12-month roadmap for independent yards. It outlines five stages: building a growth foundation, creating a vehicle acquisition system, increasing customer demand, building local authority and trust, and optimizing performance. The graphic highlights goals such as more vehicles, customers, parts sales, revenue, stronger local reputation, and sustainable growth.

Growing an independent auto recycling yard requires more than simply adding more inventory or waiting for customers and vehicle sellers to find you. Many yards have strong operations, years of industry experience, and valuable inventory, but growth often remains inconsistent because there is no structured system connecting vehicle acquisition, customer traffic, reputation, and performance improvement.

A successful Auto Recycler Growth Strategy creates a predictable path for increasing opportunities across every part of the business.

Instead of relying on random calls, occasional sellers, or inconsistent marketing activities, growing yards build systems that help them:

  • Generate more vehicle seller opportunities
  • Increase customer visits and pull-your-part traffic
  • Build stronger local market trust
  • Measure what activities actually create results

The most successful independent yards understand that growth is not created by one tactic. It comes from connecting multiple systems that work together.

A complete Auto Recycler Growth Strategy focuses on five critical stages:

  • Building the right foundation
  • Creating a predictable vehicle acquisition process
  • Increasing customer demand
  • Strengthening local market authority
  • Optimizing performance over time

This 12-month roadmap outlines how independent yards can build those systems step-by-step and create a stronger foundation for long-term growth.

📌 KEY TAKEAWAYS

  • Growth requires a system, not just more inventory or marketing. The strategy connects vehicle acquisition, customer demand, local reputation, and performance tracking.
  • The strategy is built around four core growth systems:
    • Growth Foundation
    • Vehicle Acquisition
    • Customer Demand
    • Optimization & Market Authority
  • Months 1–3: Build the foundation
    • Create a conversion-focused website
    • Add seller quote, inventory, pull-your-part, and service-area pages
    • Set up tracking
    • Improve Google Business Profile and local search visibility
  • Months 4–6: Build the vehicle acquisition engine
    • Target local vehicle sellers
    • Create street-buy opportunities
    • Use Facebook Ads to generate seller leads
    • Improve speed-to-lead, qualification, quoting, and follow-up
    • Track the funnel from Lead → Contacted → Qualified → Quote → Accepted → Pickup → Car Bought
  • Months 7–9: Increase pull-your-part traffic
    • Improve local SEO and search visibility
    • Turn online searches into calls and physical yard visits
    • Improve inventory visibility, directions, and customer experience
    • Encourage repeat customers
  • Months 10–12: Build authority and optimize
    • Generate more reviews
    • Strengthen local reputation and brand recognition
    • Track vehicles acquired, acquisition costs, conversion rates, customer traffic, and revenue opportunities
  • Generic marketing often fails for auto recyclers because it focuses on traffic, clicks, and impressions instead of yard economics and actual business outcomes.
  • The strategy focuses on industry-specific growth: acquiring vehicles profitably, maximizing inventory value, increasing parts/customer demand, and measuring real results.
  • The PullYourPart Accelerator system brings everything together through:
    • Vehicle Acquisition Growth
    • Pull-Your-Part Traffic Growth
    • Brand Authority Growth
    • Reporting & Optimization
  • Bottom line: The goal isn’t simply more website traffic or leads. It’s a connected system that produces more vehicles, more customers, stronger local trust, and more measurable revenue opportunities.

The Auto Recycler Growth Roadmap: How Independent Yards Build Predictable Growth

A successful Auto Recycler Growth Strategy is not built around one marketing channel, one campaign, or one temporary increase in customer activity. Independent yards grow consistently when they build connected systems that create opportunities across every part of the business.

Many yards already have valuable inventory, experienced teams, and strong local knowledge. The challenge is that growth often depends on unpredictable factors — a random vehicle seller calling, occasional customer visits, referrals, or outdated marketing efforts.

A predictable growth model works differently.

Instead of waiting for opportunities to appear, successful yards create systems that consistently help them:

  • Acquire more vehicles from local sellers
  • Increase pull-your-part customer traffic
  • Build stronger trust in their local market
  • Track which activities actually create revenue opportunities

A complete Auto Recycler Growth Strategy connects four essential growth systems that work together:

These connected systems form the foundation of a broader Auto Recycler Growth approach, where vehicle acquisition, customer demand, local authority, and performance optimization work together to create predictable business growth.

1. Growth Foundation

Every successful growth roadmap starts with a strong foundation. Before increasing advertising or generating more leads, yards need the right systems in place to convert opportunities into measurable results.

This foundation includes:

  • A website designed around customer and seller actions
  • Clear paths for vehicle sellers to request quotes
  • Better visibility in local search results
  • Tracking systems that show where calls, leads, and opportunities come from

Without a strong foundation, marketing efforts become difficult to measure and improve. A yard may receive traffic but still struggle to understand what is creating actual business growth

2. Vehicle Acquisition System

Inventory is the foundation of every auto recycling operation. However, relying only on traditional sources or waiting for sellers to find your yard creates inconsistent growth.

A strong vehicle acquisition system helps independent yards create a predictable pipeline of seller opportunities.

This includes:

  • Reaching local vehicle owners
  • Creating street-buy opportunities
  • Capturing seller inquiries
  • Improving follow-up processes
  • Turning more leads into purchased vehicles

PYP Accelerator focuses heavily on helping independent yards get more vehicles off the street through targeted acquisition systems designed around local markets.

The goal is simple:

               More qualified seller opportunities → More vehicles acquired → More inventory opportunities

3. Customer Demand System

Acquiring vehicles is only one side of growth. Independent yards also need consistent customer demand to maximize the value of their inventory.

A customer demand system helps yards become easier to find and easier to choose when customers need parts.

This includes:

  • Improving local search visibility
  • Increasing pull-your-part customer discovery
  • Creating better website experiences
  • Building stronger customer trust
  • Encouraging repeat visits

The strongest yards do not depend only on existing customers. They create systems that continuously attract new customers searching for parts and services in their local area.

4. Optimization And Market Authority System

Growth becomes sustainable when yards understand what is working and continuously improve their strategy. Many businesses focus only on activity metrics such as clicks, impressions, or website visits. A true Auto Recycler Growth Strategy focuses on business outcomes.

Successful yards measure:

  • Vehicles acquired
  • Cost per acquired vehicle
  • Lead conversion rates
  • Customer traffic
  • Revenue opportunities

At the same time, building market authority helps independent yards compete against larger operators by creating stronger trust and recognition within their local market.

This includes:

  • Generating more customer reviews
  • Improving reputation
  • Strengthening local brand presence
  • Becoming the trusted choice for sellers and customers

PYP Accelerator’s growth model combines reporting and optimization with acquisition, customer traffic, and authority-building systems so yards can make decisions based on measurable results.

                                                  Building A Complete Auto Recycler Growth Strategy

The biggest difference between inconsistent growth and predictable growth is having connected systems working together. A yard that only runs advertising may generate attention but struggle to convert opportunities. A yard that only focuses on inventory may have vehicles but not enough customer demand. A yard that only focuses on reputation may be trusted but still lack a consistent acquisition pipeline.

The strongest independent yards combine all four systems:

                     Growth Foundation + Vehicle Acquisition + Customer Demand + Optimization & Authority

Together, these create a complete Auto Recycler Growth Strategy designed to help independent yards build predictable, measurable, and long-term growth.

Months 1-3: Building The Foundation For Auto Recycler Growth

The first step in any successful Auto Recycler Growth Strategy is building the right foundation. Before increasing advertising or generating more leads, independent yards need systems that help attract sellers, convert customers, and measure growth.

A strong foundation allows every future growth activity to perform better.

Creating A Growth-Focused Website For Your Yard

Your website should do more than provide basic information. It should work as a growth tool that helps generate vehicle seller opportunities and customer visits.

A growth-focused yard website should include:

  • Sell Your Vehicle Pages – Create a clear path for vehicle owners to request quotes and sell their vehicles.
  • Inventory Pages – Help customers find available vehicles and parts while improving search visibility.
  • Pull-Your-Part Pages – Explain your self-service process and encourage more yard visits.
  • Service Area Pages – Improve visibility in the local markets you serve.
  • Conversion-Focused Design – Make it easy for visitors to call, request a quote, find inventory, or get directions.

The goal is to turn website visitors into real business opportunities, not just traffic.

Building Tracking Systems That Measure Real Growth

A successful Auto Recycler Growth Strategy requires tracking the activities that directly impact your yard.

Instead of focusing only on clicks or website visits, measure business outcomes such as:

  • Vehicle acquisition sources
  • Phone calls
  • Seller leads
  • Quotes provided
  • Customer visits
  • Revenue opportunities

These insights help identify what is working and where improvements are needed. PYP Accelerator emphasizes reporting and optimization systems that focus on measurable growth rather than vanity metrics.

Optimizing Your Local Search Presence

Local visibility is critical for independent yards because customers and vehicle sellers often search for nearby recycling options.

A strong local search foundation includes:

  • Google Business Profile optimization
  • Improving local rankings
  • Generating customer reviews
  • Adding updated photos
  • Clearly listing services

Better local visibility helps your yard appear when people are actively searching for used parts, salvage services, or places to sell vehicles.

By completing these foundation steps, independent yards create the systems needed for the next stage of their Auto Recycler Growth Strategy: Building A Vehicle Acquisition Growth Engine

Months 4-6: Building A Vehicle Acquisition Growth Engine

The second stage of an effective Auto Recycler Growth Strategy focuses on creating a predictable system for acquiring vehicles.

Many independent yards rely on inconsistent sources for inventory, such as referrals, random calls, or occasional sellers. A stronger approach is building a vehicle acquisition engine that continuously creates seller opportunities and turns them into purchased vehicles.

Creating A Predictable Flow Of Vehicle Sellers

A successful acquisition system starts by reaching the right vehicle sellers at the right time.

This includes:

  • Local Seller Targeting – Reaching vehicle owners within your service area who are ready to sell.
  • Street-Buy Opportunities – Creating consistent opportunities to purchase vehicles directly from local sellers.
  • Seller Psychology – Understanding why owners sell and what motivates them to choose your yard.
  • Acquisition Campaigns – Building campaigns designed specifically to generate seller inquiries.
  • Quote Opportunities – Creating simple ways for sellers to request vehicle offers.
  • Lead Capture – Collecting and organizing seller information for follow-up.

The goal is to move from waiting for vehicles to appear to actively creating acquisition opportunities.

Using Facebook Ads To Generate Street-Buy Opportunities

Facebook Ads can be a powerful tool in an Auto Recycler Growth Strategy because they allow yards to reach vehicle owners before they search for recycling services. Instead of only capturing existing demand, Facebook campaigns help create new seller demand.

A successful campaign focuses on:

  • Seller-focused messaging
  • Local targeting
  • Vehicle owner pain points
  • Clear quote opportunities
  • Tracking cost per lead
  • Measuring cost per acquired vehicle

The core acquisition process:

                                                       Facebook Ad → Seller Lead → Vehicle Acquisition

The focus is not simply generating clicks — it is creating opportunities that turn into vehicles purchased.

Improving Lead Response And Follow-Up

Generating seller leads is only the first step. A strong follow-up process determines how many opportunities become actual vehicle acquisitions.

A complete lead management system includes:

  • Speed-to-lead – Responding quickly while seller intent is high.
  • Qualification Process – Understanding vehicle details and seller expectations.
  • Seller Conversations – Building trust and moving toward an offer.
  • Quote Process – Providing clear and efficient vehicle valuations.
  • Missed Opportunity Recovery – Following up with leads that did not convert immediately.

The acquisition funnel should be:

                            Lead → Contacted → Qualified → Quote → Accepted → Pickup → Car Bought

By building this vehicle acquisition engine, independent yards create a more predictable inventory pipeline and strengthen their overall Auto Recycler Growth Strategy.

Months 7-9: Increasing Pull-Your-Part Customer Traffic

The next stage of an effective Auto Recycler Growth Strategy focuses on increasing customer traffic and turning online visibility into more yard visits.

Having inventory available is only valuable when customers can find your yard, understand your process, and choose you over competitors. A strong pull-your-part growth system helps independent yards attract more DIY mechanics, parts buyers, and repeat customers.

Improving Local Visibility For More Customer Discovery

Customers searching for used parts and pull-your-part yards usually choose businesses that appear trustworthy and easy to find.

Improving local visibility includes:

  • Local SEO – Optimizing your website and local signals for relevant searches.
  • Search Visibility – Appearing when customers search for parts and salvage yards.
  • Maps Rankings – Strengthening your Google Business Profile presence.
  • Customer Intent Searches – Targeting searches from people ready to visit and buy parts.

The goal is to make your yard the obvious choice when local customers are looking for parts.

Turning Online Searches Into Yard Visits

Visibility alone does not create growth. Your online presence must convert searches into real customer visits.

This requires:

  • Website Conversion – Clear calls-to-action that encourage customers to call or visit.
  • Inventory Visibility – Helping customers understand available vehicles and parts.
  • Clear Directions – Making it simple to find your location, hours, and process.
  • Customer Experience – Reducing uncertainty before customers arrive.

A strong Auto Recycler Growth Strategy connects online discovery with physical yard traffic.

Building A Strong Pull-Your-Part Customer Experience

Customer experience plays an important role in creating repeat visits and long-term growth.

Independent yards can improve the customer journey by focusing on:

  • Easier entry and navigation process
  • Better communication before visits
  • Clear yard expectations
  • Repeat customer relationships
  • Higher customer satisfaction

A better customer experience helps turn first-time visitors into regular customers and strengthens the yard’s position in the local market.

By improving visibility, conversion, and customer experience, independent yards create a stronger pull-your-part traffic system that supports long-term Auto Recycler Growth Strategy success.

Months 10-12: Building Market Authority And Optimizing Growth

The final stage of an effective Auto Recycler Growth Strategy focuses on strengthening your market position and improving the systems that drive results.

At this stage, independent yards move beyond simply generating leads and traffic. The goal is to become the trusted recycler in your area while continuously improving performance through real business data.

Generating More Reviews And Building Reputation

Customer trust plays a major role in helping independent yards compete with larger operators.

A strong reputation system helps your yard:

  • Generate more customer reviews
  • Improve Google review presence
  • Build trust with new customers
  • Create a reputation advantage in your market

Positive reviews help potential customers feel confident choosing your yard for parts, services, and vehicle recycling needs.

Becoming The Trusted Recycler In Your Local Market

Market authority helps independent yards compete against larger brands by improving how customers perceive their business.

Building local authority includes:

  • Brand Authority – Creating a stronger and more trusted market position.
  • Local Recognition – Becoming the yard customers think of first.
  • Competitive Advantage – Standing out against larger operators with stronger visibility.

PYP Accelerator focuses on helping independent yards build brand authority systems that improve trust, credibility, and local market positioning.

Measuring And Optimizing Auto Recycler Growth Performance

A successful Auto Recycler Growth Strategy requires continuous measurement and improvement. Instead of focusing only on traffic or marketing activity, yards should track the metrics that impact business growth:

  • Vehicles acquired
  • Cost per acquisition
  • Lead conversion rate
  • Customer traffic
  • Revenue opportunities

Regular reporting helps identify what is working, where improvements are needed, and how to optimize future growth opportunities. PYP Accelerator highlights reporting and optimization as a core system for improving strategies based on real results.

By building market authority and optimizing performance, independent yards create a sustainable growth system that continues producing results beyond the initial 12-month roadmap.

Why Generic Marketing Strategies Fail Auto Recycler Growth

Most marketing strategies are built for general local businesses, not auto recycling yards. The problem is that an auto recycler does not grow the same way as a restaurant, retail store, or service company. A successful Auto Recycler Growth Strategy has to account for how yards actually make money: acquiring vehicles, maximizing inventory value, increasing customer demand, and improving operational efficiency.

When marketing is disconnected from yard economics, businesses may generate more traffic but still struggle to acquire vehicles, increase sales, or create predictable growth.

They Do Not Understand Yard Economics

Auto recycling growth is built around a different business model. A yard is not simply trying to get more website visitors or phone calls. It needs to acquire vehicles at the right cost, process inventory efficiently, and generate revenue from parts and customers.

A generic marketer usually does not understand the connection between acquisition costs, inventory value, and yard profitability.

A strong Auto Recycler Growth Strategy considers:

  • How much it costs to acquire each vehicle
  • The potential value of parts from acquired inventory
  • Processing and operational costs
  • Customer demand for available parts
  • The relationship between inventory and revenue

For auto recyclers, buying more vehicles only creates growth when those vehicles make financial sense for the operation.

They Measure Traffic Instead Of Business Results

Many marketing companies focus on numbers that look impressive but do not always create business growth.

Metrics like:

  • Website traffic
  • Clicks
  • Impressions
  • Rankings

can show activity, but they do not tell a yard whether marketing is actually working. A proper Auto Recycler Growth Strategy focuses on measurable business outcomes:

  • Vehicles acquired
  • Cost per acquired vehicle
  • Seller leads generated
  • Customer visits
  • Revenue opportunities created

The goal is not simply getting more attention online. The goal is creating more opportunities that improve the yard’s bottom line.

Industry-Specific Growth Systems Create Better Results

Auto recyclers need marketing systems built around the way their industry operates.

A general marketing approach may bring attention, but it often misses the important parts of yard growth:

  • Creating vehicle acquisition opportunities
  • Reaching local sellers
  • Increasing pull-your-part traffic
  • Building trust with customers
  • Tracking what produces real results

An effective Auto Recycler Growth Strategy connects acquisition, customer demand, reputation, and performance tracking into one system.

The best-performing yards are not growing because of one marketing tactic. They are growing because every part of the business works together to consistently create more opportunities.

The Pull Your Part Accelerator Auto Recycler Growth System

A successful Auto Recycler Growth Strategy is not built from one marketing channel or one campaign. Independent yards grow when the right systems work together to solve the biggest challenges: acquiring more vehicles, bringing more customers through the gate, building local trust, and understanding what is actually driving results.

The Pull Your Part Accelerator growth system is built around four connected areas:

  • Vehicle Acquisition Growth
  • Pull-Your-Part Traffic Growth
  • Brand Authority Growth
  • Reporting and Optimization

Each system supports the others. More vehicle acquisitions create more inventory. More inventory creates more customer opportunities. Stronger visibility and reputation make it easier to win both sellers and buyers in the local market.

Vehicle Acquisition Growth System

Inventory is the foundation of every auto recycling operation. The problem many independent yards face is not the ability to process vehicles — it is creating a consistent pipeline of vehicles to acquire.

A strong vehicle acquisition system helps yards move from waiting for sellers to actively creating seller opportunities.

– Facebook Ads

Facebook Ads allow yards to reach local vehicle owners before they start searching for recycling options.

Instead of only competing for existing demand, campaigns can create new seller opportunities by putting the yard’s offer in front of people who may have:

  • An unwanted vehicle sitting in their driveway
  • A damaged or non-running car
  • A vehicle they no longer want to repair
  • A car they need removed quickly

The goal is not simply generating clicks. The goal is creating qualified seller conversations that lead to purchased vehicles.

– Seller Opportunities

Every seller interaction represents a potential inventory opportunity.

A complete acquisition system focuses on:

  • Reaching local vehicle owners
  • Capturing seller information
  • Responding quickly
  • Qualifying vehicles
  • Creating competitive offers

The difference between inconsistent inventory and predictable inventory is having a process that creates opportunities every day.

– Street-Buy Pipeline

A street-buy pipeline gives yards more control over where vehicles come from.

Instead of depending only on auctions, referrals, or random calls, yards can build a repeatable system that creates direct relationships with local sellers.

PYP focuses heavily on helping independent yards create these direct acquisition opportunities through targeted campaigns and seller-focused systems.

Pull-Your-Part Traffic Growth System

Acquiring vehicles is only one side of growth. A yard also needs customers who are ready to purchase parts and visit the property.

A strong Pull-Your-Part traffic system helps independent yards become easier to find and easier to choose.

– Customer Acquisition

Customers searching for used parts usually have options. The yards that win are the ones that appear trustworthy, easy to access, and relevant to what the customer needs.

Customer acquisition focuses on:

  • Increasing local visibility
  • Improving search presence
  • Creating better customer experiences
  • Making it easier for customers to choose your yard

– Local Visibility

Many customers begin their search online before ever visiting a yard.

Improving visibility through local search, Google Business Profile optimization, reviews, and website improvements helps more customers discover the business when they are ready to buy parts.

– Yard Visits

Online visibility only matters when it creates real-world activity.

The goal is turning searches into:

  • Phone calls
  • Directions requests
  • Website actions
  • Physical yard visits

A complete growth system connects online discovery with actual customer traffic.

Brand Authority Growth System

Independent yards often compete against larger chains with bigger budgets and stronger brand recognition.

The solution is not always spending more. It is becoming the trusted local option.

– Reviews

Reviews help sellers and customers feel confident choosing your yard.

A strong review system creates proof that:

  • The business is legitimate
  • Customers have good experiences
  • Sellers can trust the process

– Trust

Trust affects both sides of the business.

A vehicle seller wants confidence that they will receive a fair process. A customer wants confidence that the yard will have the parts and service they need.

Strong branding, clear communication, and consistent customer experiences create that trust.

– Local Reputation

Market authority is built over time through consistent visibility and positive customer experiences.

The goal is becoming the yard people think of first when they need:

  • Parts
  • Vehicle recycling
  • Local buying options

PYP’s approach focuses on helping independent yards build stronger local positioning instead of competing only on price.

Reporting And Optimization System

Growth only improves when yards understand what is working. Many businesses track activity but fail to connect marketing efforts to actual business results.

A strong reporting system focuses on:

  • Performance tracking
  • Lead sources
  • Vehicle acquisitions
  • Customer traffic
  • Revenue opportunities

– Performance Tracking

The important question is not:

“How much traffic did we get?”

The important questions are:

  • How many vehicles did we acquire?
  • Where did those opportunities come from?
  • What campaigns produced results?
  • What areas need improvement?

– Growth Improvements

Data allows yards to make better decisions. Instead of guessing which strategy works, operators can improve based on actual performance.

– ROI Visibility

A complete Auto Recycler Growth Strategy should make the connection between marketing activity and business outcomes clear. The goal is not more reports. The goal is knowing which systems create more vehicles, more customers, and more revenue opportunities.

That is what turns marketing from an expense into a measurable growth system.

Frequently Asked Questions

What is auto recycler growth?

Auto recycler growth is the process of building systems that help a yard acquire more vehicles, increase customer demand, strengthen local visibility, and improve revenue opportunities.

A successful Auto Recycler Growth Strategy connects vehicle acquisition, customer traffic, reputation, and performance tracking instead of relying on random sellers or inconsistent marketing.

How can independent yards grow faster?

Independent yards grow faster when they stop relying on one source of customers or inventory and build repeatable growth systems. This includes creating more vehicle acquisition opportunities, improving local visibility, increasing customer visits, and tracking which activities actually produce results.

How do auto recyclers get more vehicles?

Auto recyclers can acquire more vehicles by building a predictable seller acquisition system.

This can include Facebook Ads, local targeting, quote opportunities, follow-up processes, and street-buy campaigns designed to connect with vehicle owners who are ready to sell.

The goal is moving from waiting for vehicles to appear to actively creating acquisition opportunities.

How do Facebook ads help auto recyclers buy more cars?

Facebook Ads help auto recyclers reach vehicle owners before they search for recycling services.

A strong campaign focuses on local targeting, seller-focused messaging, simple quote opportunities, and tracking which leads turn into actual vehicle purchases. Facebook becomes most valuable when it creates a repeatable pipeline of seller opportunities, not just clicks or impressions

How can a yard increase pull-your-part customers?

A yard can increase pull-your-part customers by improving local visibility, making the business easier to find, and creating a better customer experience.

Strong local SEO, Google Business Profile optimization, inventory visibility, reviews, and clear website paths help turn online searches into real yard visits.

Does SEO work for auto recyclers?

Yes. SEO can help auto recyclers appear when customers and vehicle sellers search for local recycling services, used parts, and salvage yards.

A strong SEO strategy focuses on local rankings, useful content, service pages, and improving trust signals that help customers choose your yard.

How much does auto recycler growth marketing cost?

The cost depends on the yard’s goals, market, competition, and the systems being built.

A complete Auto Recycler Growth Strategy is not measured only by marketing spend. The important measurement is whether the investment creates more vehicles acquired, more customers, and more revenue opportunities.

Build A Predictable Growth System For Your Yard

Growing an independent auto recycling yard requires more than running occasional ads or waiting for customers to find you.

A predictable Auto Recycler Growth Strategy combines vehicle acquisition, customer demand, brand authority, and performance tracking into one connected system.

The goal is simple: create more opportunities, measure what works, and build a growth system that continues improving over time.

                                                     Schedule Your Auto Recycler Growth Assessment

Find out where your current growth system is creating opportunities, where it is losing them, and what steps can help your yard acquire more vehicles and customers.